CHC42015 Certificate IV in Community Services

Course Enquiry Print Overview

This qualification reflects the role of community service workers who design and deliver person-centred services to individuals and/or groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.
At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, case work or case management contexts.


  • Course Overview
  • Entry Requirements
  • Fees & Charges
  • Programs / Units
  • Pathways
CHC42015 Certificate IV in Community Services
  • Course Duration: 39 weeks (excluding holidays)
    52 weeks (including holidays)
  • Full Time Study: • Classroom
    • Structured Online Activities
    • Self-Reflection
    • Self-Study
    • Readings, and
    • Research
  • Mode of Delivery: Classroom
  • At this level of study it is expected that you study for a minimum of 25 hours of study per week. You are required to attend class 1 day per week, 9:30am to 3:00pm, participate in structured online activities and self-study including but not limited to readings, research, assessment tasks and self-reflection.

  • Location: Geelong
    Country Victoria

Methods of assessment may include:

  • Knowledge Evidence – questions and answers
  • Direct demonstration and observation
  • Portfolios
  • Projects
  • Role plays, case studies and presentations

There are no AQF Pre Requisites for this qualification.

AGB Training requires the applicant to successfully complete

  • Language Literacy and Numeracy (LLN) Assessment
  • Pre-Training Review
  • Enrolment Application Form
Fees & Charges
Fees & ChargesSkills FirstFull Fee
Administration Fee$0.00$10,000.00
Textbook Fee$194.90$194.90
Victorian Government Contribution for Skills First Funded Students: $6,510.00
Payment Options

Skills First Funded Students

Upfront payment prior to commencement of first class.

Fee for Service Students

Deposit of 10% is required prior to commencement of course.
Fortnightly or monthly payments must be paid as per direct debit payment schedule.

Text Book Fee

Text book are to be ordered by the student prior to commencement of class.  Prices are set by and paid directly the publisher and are subject to change.

Text Books

It is responsibility of students to purchase all text books prior to first class.

  • Developing Communities for the Future 5th Edition 2017
  • Susan Kenny & Phil Connors
  • Published by Cengage
  • ISBN: 9780170254717
  • Purchase Online
  • Working Safely In Community Services : A Handbook for Workplaces
  • Published by WorkSafe VIC
  • ISBN: PDF Document
  • Treatment Approaches for Alcohol and Drug Dependence An Introductory Guide 2nd Edition
  • Tracey J Javis, Jenny Tebbutt, Richard P Mattick and Fiona Shand
  • Published by Wiley
  • ISBN: 9780470090398
  • Purchase Online
Course ProgramTo achieve this qualification, the candidate must demonstrate a competency in -
15 units of competency (7 core units and 8 elective units)

Work with Diversity
  • Core
    Work with diverse people
  • Elective
    Promote Aboriginal and/or Torres Strait Islander cultural safety
Work Legally and Ethically
  • Core
    Work legally and ethically
  • Core
    Develop and maintain networks and collaborative partnerships
Participate in Workplace Health and Safety
  • Extra
    Participate in workplace health and safety
  • Extra
    Promote and facilitate self-advocacy
Brief Intervention
  • Elective
    Provide brief interventions
  • Core
    Use communication to build relationships
  • Elective
    Recognise and respond to crisis situations
Issues and Needs
  • Elective
    Work with people with mental health issues
  • Core
    Assess co-existing needs
Maintain Work Health and Safety
  • Core
    Maintain work health and safety
Work in Community Services
  • Elective
    Respond to client needs
  • Elective
    Work within a community development framework
  • Elective
    Provide first point of contact
  • Elective
    Manage personal stressors in the work environment
  • Core
    Facilitate the interests and rights of clients

On successful completion students will have the knowledge and skills required for further training in CHC52015 Diploma of Community Services or other relevant qualifications.